Forgot Password

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Click on the Forgot Password link below the Logon button on the Logon Page.

Enter your Username and click on the Find button.

Enter your answers to the 3 Security Questions and click the Find button.

You will receive an email from the APS System, which contains a link to specify your new logon credentials.

~ Close all your Internet sessions.
~ Click on the APS Credentials link in the email you received from the APS System.
~ You will be directed to a reset Pin, Password and Security questions page.
~ Enter your PIN, Password and answer the Security Question and click the Submit button.

You will be directed to the APS Logon page.

~ Enter your Username supplied by your Company's APS Administrator.
~ Enter your PIN.
~ Click on the Logon button.
~ Enter only the characters from your password represented by the BLUE blocks and click the Submit button.

General Details              

Personal Identification Number (PIN)


PIN is a Personal Identification Number you have to choose yourself for APS. This is a numeric number and is 4 digits long. You have to key in your PIN every time when using APS.

Password
              
Specify a password that you will be prompted for every time you access the system. This password must be kept confidential.
The Password size must be between 1 and 12 characters. The password is case-sensitive.

Security Questions

      You will be asked these questions, when you forget your pin and/or password.

Question 1 - Select a Question and enter the answer to the selected question.
Question 2 - Select another Question and enter the answer to the selected question.
Question 3 - Select another Question and enter the answer to the selected question.